Audience | This GLPI training is designed for IT teams (support staff, administrators, managers) who handle tickets, hardware assets, or workflows, as well as anyone responsible for organizing IT tools within an organization. The goal is to streamline helpdesk and asset management efficiently, without unnecessary complexity. |
---|---|
Prerequisites | Basic knowledge of IT infrastructure management and helpdesk processes is required. |
Objectives | By the end, you will be able to:
|
Content | Module 1: Introduction to GLPI
|
Location | On-site, in-house training upon request. |
Duration | 2 days (14 hours) |
Participants | Max. 6 trainees |
Pricing | Custom quote (free). Please complete our online form for a tailored proposal. |
Methods |
|
Assessment | Knowledge validation via MCQ |
Access Timeline | Sessions scheduled within 15 days after quote approval |
Accessibility for Disabilities | Contact us for more informations |
Contact | formation@ipeos.com +590 590 22 80 20 |
All the versions of this article: [English] [français]
Cette formation Administrateur GLPI vous permettra de maîtriser l’outil de A à Z, depuis la configuration de base jusqu’aux fonctionnalités avancées comme l’automatisation des tickets et la gestion des inventaires. Que vous soyez en charge du support IT, de l’administration système ou de la supervision des workflows, ce programme couvre tous les aspects essentiels pour optimiser vos tâches.