Audience | This GLPI training is designed for IT teams (support staff, administrators, managers) who handle tickets, hardware assets, or workflows, as well as anyone responsible for organizing IT tools within an organization. The goal is to streamline helpdesk and asset management efficiently, without unnecessary complexity. |
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Prerequisites | Basic knowledge of IT infrastructure management and helpdesk processes is required. |
Objectives | By the end, you will be able to:
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Content | Module 1: Introduction to GLPI
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Location | On-site, in-house training upon request. |
Duration | 2 days (14 hours) |
Participants | Max. 6 trainees |
Pricing | Custom quote (free). Please complete our online form for a tailored proposal. |
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Assessment | Knowledge validation via MCQ |
Access Timeline | Sessions scheduled within 15 days after quote approval |
Accessibility for Disabilities | Contact us for more informations |
Contact | formation@ipeos.com +590 590 22 80 20 |
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This GLPI Administrator training course will enable you to master the tool from A to Z, from basic configuration to advanced features such as ticket automation and inventory management. Whether you’re in charge of IT support, system administration or workflow supervision, this program covers all the essential aspects to optimize your tasks.